CSM is back again. Between White Tree and The Mittani himself, I am delighted at the excellent choices. Here is a promo video of General Windypops railing against the NC in his CSM ticket entry:
A fun CSM quote from EVEDreddit:
This is how the CSM works:
Winners of a popularity contest get free holiday in Iceland.
These people who have no understanding of software development or running a business speak with devs, demand that everything wrong with the game be fixed immediately.
CCP nods, smiles, gives murmurs of encouragement and waves them goodbye.
CCP then tout the CSM as an example of their responsiveness and transparency with the playerbase, before going back to do whatever it was they were going to do anyway.